CORPORATE TRAINING

Corporate training is a means of ensuring that employees improve skills and enhance performance by focusing on professional development. Employers utilize training to acclimatize new employees, teach new skills to current employees for the same job, and to advance employees into jobs requiring different skill sets. Training could be specific to a company or it could be general. We provide our services to both IT and non IT companies.

Business Ethics

  • Business Ethics
  • Business Etiquette

Call Center Management

  • Call Center
  • Call Center Management

Coaching and Mentoring

  • Coaching
  • Mentoring
  • Correcting Performance Problems

Customer Care

  • Fundamentals of Customer Service
  • Customer Relationship Management
  • Excellence in Service – Basic
  • Excellence in Service – Advanced
  • The Customer Service Crisis: How much is Bad Customer Service Costing You? – Seminar Series
  • Customer Service – Listening, Responding, and Resolving
  • Customer Service Via Phone and Email
  • Excellence in Technical Customer Service

Change Management

  • Change Management
  • Change Management for Managers
  • Change Management for Employees
  • Managing Conflict
  • Change Management for Managers of Technical Teams

Communication and Presentation skills

  • Advanced Interpersonal Communication
  • Effective Presentations
  • Business Writing
  • Email Etiquette
  • Organizational Communication
  • Presentations – Preparing, Developing, and Delivering
  • Fundamentals of Communication
  • Advanced Business Writing
  • Writing for a Global Audience
  • Effective Business Writing
  • Introduction to Effective Presentations
  • Effective Facilitation Skills
  • Advanced Communication Skills

Cross Cultural Communication

  • Diversity
  • Cross-Cultural Business Communication
  • Communicating Across Cultures

Finance for Non-Financial Managers

  • Business Accounting
  • Financial Management: Basic
  • Financial Management: Advanced
  • Business Finance
  • Budgeting
  • Financial Essentials

Human Recourses Management

  • Interviewing Skills
  • Managing Performance
  • Employee Performance
  • Appraising Performance
  • Hiring Outstanding Teams

Leadership

  • Frontline Leadership
  • Managerial Leadership
  • Business Problem Solving
  • Strategic Decision Making
  • Managerial Leadership
  • Motivation – Identifying, Planning, and Implementing
  • Developing Yourself as a Leader
  • Motivating Your Employees
  • Practical Leadership
  • Strategic Planning Skills
  • Getting The Results Without The Authority
  • Women in Leadership

Managerial Development

  • Effective Management
  • Managing Project Teams
  • Performance Management
  • Managing Innovation and Creativity
  • Emotional Intelligence for Managers
  • What Good Managers Do – The First 100 Days
  • First 100 Days Managing Organizational Goals
  • Managing Multigenerational Teams
  • Managing Business Risk
  • Business Problem Solving

Organizational development

  • Organizational Skills
  • Organizational Behaviour
  • Organizational Learning